JOM88 Privacy Policy – Personal Data Protection for Malaysian Members

This Privacy Policy describes our privacy practices JOM88 ("Platform", "we") regarding the collection, use, disclosure, and protection of your personal information when you use our platform at jom88.ws.

By using any jom88 service, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to request data deletion.

1Introduction & Scope of This Policy

This Privacy Policy applies to all personal information collected, processed, and stored by JOM88 in relation to:

• Registered members who use the JOM88 platform
• Website visitors jom88.ws who have not registered
• Individuals who contact our customer support team
• Participants in any JOM88 promotion or marketing campaign

This Policy does not apply to third-party websites or services that you may access via links within our platform. We encourage you to read their respective privacy policies before sharing any personal information.

2Types of Personal Data We Collect

JOM88 collects several categories of personal data depending on how you interact with the platform:

A. Data You Provide Directly:

• Identity Information: Full name, national identification number (MyKad), date of birth, gender
• Contact Information: Email address, mobile number, residential address in Malaysia
• Account Information: Username, password (encrypted), security questions
• Financial Information: Bank account number, bank name (Maybank, CIMB), e-wallet account number (TNG, GrabPay, Boost, ShopeePay)
• KYC Verification Documents: A copy of your MyKad or passport for identity verification purposes

B. Data Collected Automatically:

• Your device's IP address
• Web browser type and operating system
• Pages visited and duration of each visit
• Login data and activity timestamps
• Deposit and withdrawal transaction records
• Game history (slots, baccarat, roulette, Sports Betting, lottery)

3Purpose of Data Collection & Processing

JOM88 uses your personal data for the following purposes, each of which has a valid legal basis:

• Identity Verification (KYC): Verifying that you meet the minimum age requirement of 18 years and are not a person prohibited from using the platform
• Transaction Processing: Processing deposits (TNG eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX Maybank2u, CIMB Clicks) and withdrawal of winnings
• Account Management: Creating, maintaining, and securing your JOM88 account
• Customer Support: Resolving enquiries, complaints, and disputes submitted by you
• Platform Security: Detecting and preventing fraud, money laundering, and other illegal activities
• Legal Compliance: Fulfil reporting obligations to Malaysian authorities when required
• Marketing: Sending promotional information, bonuses, and exclusive offers — you may unsubscribe at any time
• Service Improvement: Analysing usage patterns to improve platform quality

4Data Sharing & Disclosure to Third Parties

JOM88 does not sell, lease, or trade members' personal data to any third party. However, we may share data in the following limited circumstances:

• Payment Service Providers: Payment processors handling TNG, GrabPay, Boost, ShopeePay, DuitNow, and Malaysian FPX bank transactions — only the minimum data required to complete each transaction is shared
• Game Software Provider: Live Casino and slots platform providers that need to verify account status — data is shared in a secure, restricted environment
• Identity Verification Services: Third parties assisting with the KYC process — data is handled under strict confidentiality agreements
• Legal Authorities: Where required by a Malaysian court, enforcement body, or regulatory authority — JOM88 will comply with all lawful legal directives
• Business Merger: If JOM88 is involved in a merger or acquisition, data may be transferred to the successor entity, which will be bound by this Privacy Policy

5Security & Data Protection

JOM88 takes the responsibility of protecting member personal data seriously. The security measures we have implemented include:

• Transmission Encryption: All data transmitted between your browser and JOM88's servers is encrypted using 256-bit TLS/SSL protocol
• Storage Encryption: Sensitive data such as passwords and financial information is stored in encrypted form on our servers
• Access Controls: Only employees who require access to carry out their duties are permitted to access member personal data, and all access is logged
• Two-Factor Authentication: jom88's internal systems use 2FA to prevent unauthorised access
• Regular Security Audits: Penetration testing and security audits are conducted regularly by independent third parties
• Incident Response Plan: jom88 has a data breach response procedure that will notify affected members within 72 hours in the event of a serious incident

6Your Rights Under Malaysia's PDPA 2010

As an individual whose personal data is processed by jom88, you have the following rights under Malaysia's Personal Data Protection Act 2010:

*The right to deletion may be limited by legal record-keeping requirements.

7Cookie Policy

JOM88 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

You can manage your cookie settings through your web browser. However, disabling essential cookies may affect your ability to log in or use certain features on the JOM88 platform.

8Protection of Children's Data

The JOM88 Platform is exclusively for users aged 18 and above. We do not knowingly collect, store, or process the personal data of individuals under the age of 18.

If we determine that a minor has registered a JOM88 account, the account will be closed immediately and all associated data will be deleted within 72 hours.

9Data Retention Period & Policy Amendments

Retention Period: Your personal data is retained for as long as your jom88 account remains active. Upon account closure, financial transaction records are kept for 7 years as required under Malaysian law (Income Tax Act and Companies Act). All other data is deleted or anonymised within 90 days of account closure.

Policy Amendments: jom88 reserves the right to amend this Privacy Policy from time to time to reflect changes in business operations, legislation, or industry practices. Notice of amendments will be provided via:

• An email will be sent to your registered address at least 14 days before the amendment takes effect
• In-platform notice upon login
• Update the "Last Updated" date at the top of this document

10How to Contact JOM88's Privacy Officer

For any enquiries, concerns, or requests relating to your privacy and personal data protection, please contact JOM88's Data Privacy Officer (DPO):

If you believe that jom88 has failed to meet its privacy obligations under PDPA 2010, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP).